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Case Study

Sales from scratch for a construction industry manufacturer

An international building materials manufacturer entrusted us with the task of creating and managing the sales department. Thanks to structured processes and effective management, the company has steadily grown sales in Poland and gained the ability to scale operations to other countries.

 

Cooperation period: from 2013 to present

Industry

Building materials production

Scale

An international manufacturer with over twenty years of history and existing sales structures

Business need

Building an effective sales department from scratch and managing it.

Area

Challenges

Organisational

Lack of an existing sales structure and the need to build the department from scratch.

Recruitment and onboarding of sales representatives across Poland and Romania.

Operational

Division into sales regions and introduction of a reporting system.

Consistent fieldwork standards for effective team collaboration.

Legal and regulatory

Unification of offer documentation and sales contracts in line with legal requirements.

Standardisation of documentation and contracts across different operating regions.

Relationship and reputation

Building brand awareness in a new sales channel.


Maintaining consistent communication with business partners and distributors.

Strategic

Expanding the developed sales model to foreign markets.

Adapting processes to different business and cultural realities.

Solutions

Comprehensive recruitment and onboarding


We prepared role profiles, conducted the full recruitment process, and delivered training that enabled the team to reach operational readiness quickly.

Systematic approach to sales management


We introduced clear reporting rules and performance monitoring tools, enabling ongoing team management and quick response to change.

Unified commercial documentation


We developed consistent templates for offers and contracts, simplifying daily work and reducing the risk of legal discrepancies.

Consistent market communication


We established customer service and partner communication standards, allowing the brand to maintain a consistent image despite the shift in sales model.

International expansion model


We adapted the sales model proven in Poland for international markets, aligning processes with local business conditions.

Continuous improvement of sales processes


We regularly analysed results, trained the team, and optimised procedures to maintain high effectiveness.

Results

12+

Years of cooperation

Turn challenges into real advantages

Use our know-how to streamline processes, reduce risk, and focus on the strategic growth of your organisation.

Let’s talk about your project